Frequently asked questions
Here you'll find answers to the most common questions about our products, orders and partnerships.
You determine the right size using our size chart. Measure the circumference of your hand at the knuckles, without the thumb, and compare it with the table on the website.
Not sure between two sizes? Choose the larger size.
Yes, during checkout you can choose personalization. The chosen print is clearly shown in your order. Personalized products are made especially for you and cannot be returned.
Orders are usually shipped within 1 to 3 business days, unless stated otherwise on the product page.
After shipping you automatically receive a track & trace code by email.
Any shipping costs are always clearly shown at checkout. So you won't face any surprises.
Yes, unused products can be returned within 14 days of receipt.
Personalized products cannot be returned.
More information can be found on the returns page.
In that case, please contact us as soon as possible via the contact page. We always ensure a suitable and fast solution.
Yes. STR1DER gloves are developed for both training sessions and matches, regardless of level.
Yes. STR1DER works together with football clubs and goalkeeper schools through the club partner program.
More information can be found on the Club Partners & Sponsoring page or through personal contact.
You can get in touch via the contact page on the website. We aim to respond to your message within one business day.
